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SharePoint Migration Best Practices: 15 Expert Strategies for Zero-Downtime Migrations

Learn the proven migration strategies used by Fortune 500 companies to migrate to SharePoint Online without disruption.

SharePoint Support TeamJanuary 10, 202515 min read
SharePoint Migration Best Practices: 15 Expert Strategies for Zero-Downtime Migrations - Migration guide by SharePoint Support
SharePoint Migration Best Practices: 15 Expert Strategies for Zero-Downtime Migrations - Expert Migration guidance from SharePoint Support

The Evolution of SharePoint Migration

SharePoint architecture diagram showing hub sites, team sites, and content structure
Enterprise SharePoint architecture with hub sites and connected team sites

SharePoint migration has evolved significantly with cloud-first strategies becoming the standard. Whether you're migrating from on-premises SharePoint Server, file shares, or third-party systems, following proven best practices ensures success.

Pre-Migration Planning

1. Comprehensive Discovery

Before migrating a single file, conduct thorough discovery:

- Content Inventory: Catalog all sites, libraries, lists, and content types

  • Permission Mapping: Document all permission structures and security groups
  • Customization Audit: Identify custom solutions, workflows, and integrations
  • Usage Analytics: Understand which content is actively used vs. stale

    2. Define Success Metrics

    Establish clear KPIs for your migration:

    - Migration completion rate

  • Data integrity verification
  • User adoption metrics
  • Performance benchmarks
  • Support ticket volume

    3. Stakeholder Alignment

    Ensure all stakeholders understand:

    - Timeline and milestones

  • Resource requirements
  • Potential disruptions
  • Communication plan
  • Rollback procedures

    Migration Strategies

    Lift and Shift

    Best for organizations that need to move quickly with minimal changes:

    - Preserves existing structure

  • Faster execution
  • Lower immediate cost
  • May carry forward technical debt

    Re-Architecture

    Ideal for organizations ready to modernize:

    - Optimize information architecture

  • Implement modern site templates
  • Establish governance frameworks
  • Higher initial investment, better long-term results

    Hybrid Approach

    Combine both strategies:

    - Critical content gets re-architected

  • Less important content gets lifted
  • Phased modernization over time

    Technical Best Practices

    1. Metadata Preservation

    Ensure all metadata travels with content:

    - Created/modified dates

  • Author information
  • Custom properties
  • Version history

    2. Permission Migration

    Handle permissions carefully:

    - Map on-premises groups to Azure AD groups

  • Simplify overly complex permission structures
  • Document exceptions and special cases

    3. Large File Handling

    SharePoint Online has different limits:

    - Individual file size: Up to 250 GB

  • Path length: 400 characters total
  • Special characters: Some restrictions apply

    4. Version History

    Decide on version history strategy:

    - Migrate all versions (larger storage)

  • Migrate limited versions
  • Start fresh with no history

    Testing and Validation

    Pilot Migration

    Always run a pilot:

    - Select representative content

  • Test with real users
  • Document issues
  • Refine processes

    Data Integrity Checks

    Verify migration accuracy:

    - File count comparison

  • Checksum verification
  • Permission validation
  • Functionality testing

    Post-Migration Activities

    User Training

    Prepare users for the new environment:

    - Training sessions

  • Quick reference guides
  • Video tutorials
  • FAQ documentation

    Monitoring

    Monitor the new environment:

    - User adoption rates

  • Performance metrics
  • Support requests
  • Search effectiveness

    Common Migration Mistakes

    1. Insufficient Planning: Rushing into migration without proper discovery

2. Ignoring Permissions: Not mapping permissions correctly
  • Skipping Pilots: Going directly to production
  • Poor Communication: Not keeping stakeholders informed
  • No Rollback Plan: Not having a contingency strategy

    Conclusion

    Successful SharePoint migration requires careful planning, the right tools, and experienced guidance. By following these best practices, you can achieve a smooth transition with minimal business disruption.

    Need help with your SharePoint migration? Our experts have completed over 500 successful migrations.

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