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SharePoint Support Services

Keep your SharePoint environment running at peak performance with our comprehensive managed support services. Proactive monitoring, rapid issue resolution, and expert guidance.

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Comprehensive Support Coverage

Everything you need to keep SharePoint running smoothly.

24/7 Monitoring

Round-the-clock automated monitoring of your SharePoint environment with instant alerts.

Help Desk

Responsive support for end-users and administrators via phone, email, and ticket system.

Security Management

Regular security assessments, patch management, and vulnerability remediation.

Performance Optimization

Continuous performance tuning to ensure optimal user experience and response times.

Proactive Maintenance

Scheduled maintenance, updates, and configuration management to prevent issues.

Reporting & Analytics

Regular reports on system health, usage patterns, and recommendations.

Support Packages

Flexible plans to match your needs and budget.

Essential

From $2,500/mo

Business hours support for small to medium deployments

  • Business hours help desk (8x5)
  • Email & ticket support
  • 4-hour response (high priority)
  • Monthly health reports
  • Security patch management
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Most Popular

Professional

From $5,000/mo

Extended support with proactive monitoring

  • Extended hours support (12x5)
  • 24/7 automated monitoring
  • 2-hour response (high priority)
  • Proactive maintenance
  • Quarterly optimization review
  • Phone support included
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Enterprise

Custom

Full-service support with dedicated team

  • 24/7 support coverage
  • Dedicated support engineer
  • 1-hour response (all priorities)
  • Proactive optimization
  • Monthly strategy calls
  • Priority access to specialists
  • Custom SLAs
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Frequently Asked Questions

What is included in your SharePoint support services?
Our support services include 24/7 monitoring, proactive maintenance, help desk support for end-users and admins, performance optimization, security updates, backup management, and monthly reporting. We also provide advisory services for new features and best practices.
How quickly do you respond to support requests?
Response times depend on priority level: Critical issues receive a 1-hour response, High priority within 4 hours, Medium within 8 business hours, and Low within 24 business hours. Emergency support is available 24/7 with a 1-hour guaranteed response.
Do you support both SharePoint Online and on-premise?
Yes, we provide support for SharePoint Online, SharePoint Server 2013/2016/2019/Subscription Edition, and hybrid environments. Our team has expertise across all SharePoint versions and deployment models.
What support packages do you offer?
We offer flexible support packages: Essential (business hours support), Professional (extended hours + monitoring), and Enterprise (24/7 support + dedicated team). Custom packages are available for unique requirements.

Get Your Free Support Assessment

Our support experts will evaluate your needs and recommend the right support package for your organization.

  • Free 30-minute consultation
  • Response within 4 business hours
  • No obligation or commitment

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Let our experts handle your SharePoint support so you can focus on your business.

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