The Challenge
Legacy on-premise SharePoint with HIPAA compliance requirements
Our Solution
Phased migration with zero downtime and full compliance audit trail
Key Results
"SharePoint Support delivered a flawless migration that exceeded our expectations. Their HIPAA expertise was invaluable."
Project Overview
A major regional healthcare network with 15 hospitals and 200+ clinics needed to migrate their aging on-premise SharePoint 2013 environment to SharePoint Online while maintaining strict HIPAA compliance.
The Challenge
The healthcare network faced multiple critical challenges:
- Legacy Infrastructure: SharePoint 2013 nearing end of support with security vulnerabilities
- Massive Data Volume: 50TB of clinical documents, policies, and patient-related content
- HIPAA Compliance: Strict requirements for PHI protection during and after migration
- 24/7 Operations: Healthcare facilities operate continuously with no tolerance for downtime
- Complex Permissions: Intricate security model with role-based access to sensitive documents
Our Solution
SharePoint Support implemented a comprehensive migration strategy:
Phase 1: Assessment & Planning (4 weeks)
- Complete inventory of all content, customizations, and workflows
- HIPAA compliance gap analysis and remediation plan
- Detailed migration schedule aligned with facility operations
- Risk assessment and mitigation strategies
Phase 2: Environment Preparation (3 weeks)
- SharePoint Online tenant configuration with HIPAA controls
- Azure AD integration with existing identity systems
- Microsoft Purview sensitivity labels for PHI content
- Data Loss Prevention policies implementation
Phase 3: Pilot Migration (2 weeks)
- Selected low-risk department migration
- User acceptance testing
- Performance validation
- Compliance audit verification
Phase 4: Full Migration (8 weeks)
- Phased migration by facility and department
- Real-time progress monitoring
- 24/7 support during critical migrations
- Continuous compliance monitoring
Phase 5: Post-Migration (4 weeks)
- Legacy system decommissioning
- User training and adoption support
- Performance optimization
- Final compliance certification
Technical Implementation
Migration Tools & Methods
- ShareGate for content migration with metadata preservation
- PowerShell automation for bulk operations
- Azure Data Box for initial data transfer
- Custom scripts for permission mapping
Security Controls
- End-to-end encryption during transfer
- Multi-factor authentication enforcement
- Conditional access policies
- Audit logging for all PHI access
Results Achieved
The migration delivered exceptional outcomes:
- 50TB migrated with complete metadata and version history preservation
- 15,000 users transitioned with minimal disruption
- Zero data loss verified through comprehensive validation
- 40% cost reduction from infrastructure consolidation
- HIPAA compliance maintained throughout with full audit trail
- 99.9% uptime during entire migration period
Long-Term Benefits
Post-migration, the healthcare network gained:
- Modern collaboration tools for clinical teams
- Mobile access to documents for remote staff
- Enhanced security with Microsoft's enterprise-grade protection
- Simplified compliance with automated retention policies
- Reduced IT overhead with cloud-managed infrastructure
Why SharePoint Support
Our healthcare expertise made the difference:
- Deep understanding of HIPAA requirements
- Experience with large-scale healthcare migrations
- 24/7 support aligned with healthcare operations
- Proven methodology for zero-downtime migrations
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