🏛️Government

Federal Agency Deploys SharePoint in GCC High — FedRAMP High Authorization

Migrate 8,500 federal employees from aging SharePoint Server to Microsoft 365 GCC High while maintaining FedRAMP High authorization and handling CUI (Controlled Unclassified Information)

Federal Agency Deploys SharePoint in GCC High — FedRAMP High Authorization - Government case study by SharePoint Support
8,500
Federal Employees
2.1M
CUI Documents Labeled
Maintained
FedRAMP Authorization
60%
Compliance Reporting Reduction

The Challenge

Migrate 8,500 federal employees from aging SharePoint Server to Microsoft 365 GCC High while maintaining FedRAMP High authorization and handling CUI (Controlled Unclassified Information)

Our Solution

Phased GCC High deployment with CMMC-aligned information protection, CUI labeling automation, and FedRAMP continuous monitoring integration

Key Results

8,500 federal employees migrated
FedRAMP High authorization maintained
100% CUI correctly labeled
60% reduction in manual compliance reporting
"The CUI labeling automation alone saved us thousands of hours of manual review. For the first time, we have confidence that every document with controlled information is properly marked."
Chief Information Security Officer
Federal Agency

Project Overview

A US federal agency with defense-adjacent missions needed to migrate its SharePoint environment to Microsoft 365 Government Community Cloud High (GCC High) to meet CMMC 2.0 Level 2 requirements and handle Controlled Unclassified Information (CUI) at scale.

The Challenge

Federal compliance requirements created unique constraints:

- FedRAMP High requirements: All systems must meet FedRAMP High baseline — 421 security controls across 17 control families

  • CUI handling: Over 2 million documents contained Controlled Unclassified Information requiring NIST 800-171 controls
  • Personnel security: Migration team required security clearances for access to CUI during migration
  • Authority to Operate (ATO): Any new system must have ATO before going live — process typically takes 6-18 months
  • Legacy customizations: 200+ SharePoint Designer workflows, 40+ InfoPath forms, 15 custom web parts
  • No cloud before: Agency had never deployed cloud services — extensive internal resistance from IT security team

    Our Solution

    Phase 1: ATO Pathway (Months 1-4)

    Microsoft 365 GCC High carries FedRAMP High Provisional Authorization to Operate (P-ATO) from FedRAMP PMO. This gave us a path to accelerated ATO:

  • Leveraged Microsoft's P-ATO to demonstrate federal security baseline
  • Documented agency-specific controls needed beyond the P-ATO
  • Engaged agency's Authorizing Official (AO) early to align on control inheritance model
  • Completed System Security Plan (SSP) documenting 421 controls

    Phase 2: CUI Information Protection Configuration

    Before migrating a single document, we configured the information protection infrastructure:

    *Sensitivity Labels for CUI:*

``` CUI Category Labels: ├── CUI (General) — NIST 800-171 controls ├── CUI//PRVCY — Privacy Act data, additional restrictions ├── CUI//SP-CTI — Cyber Threat Intelligence └── CUI//SP-EXPT — Export-controlled technical data (EAR/ITAR) ```

*Auto-labeling policies detected CUI indicators:*

  • DoD classification markings in document headers
  • Export control numbers (ECCN, USML categories)
  • Privacy Act system identifiers
  • ITAR-controlled technical specifications

    Result: 2.1 million documents automatically labeled over 45-day crawl period.

    Phase 3: Phased Migration

    Migration executed in phases by classification sensitivity:

1. Unclassified non-CUI documents first (50% of volume) 2. CUI General documents (clearance-required migration team) 3. CUI with specialized categories (subset of cleared team with need-to-know)

Phase 4: Legacy System Modernization

200+ SharePoint Designer workflows converted to Power Automate:

  • Simple notification workflows (73 flows) rebuilt in 1 day each using Power Automate templates
  • Document approval workflows (91 flows) rebuilt in 2-4 days each
  • Complex procurement workflows (36 flows) required custom Power Automate + Power Apps solutions
  • 15 custom web parts rebuilt as modern SPFx components

    40 InfoPath forms replaced with Power Apps (36) and SharePoint JSON forms (4).

    Results

    FedRAMP authorization maintained with zero gaps:

Agency received its Authorization to Operate for GCC High before cutover date. First federal cloud ATO completed by this agency in its history.

CUI compliance transformed: Pre-migration: Manual document review required to identify CUI — estimated 4 FTE dedicated to CUI marking compliance. Post-migration: Automated labeling handles initial classification; human review focused on exceptions only. CUI marking compliance improved from estimated 60% to measured 98%.

Operational efficiency:

  • Compliance reporting time reduced 60% through automated evidence collection from Microsoft Purview
  • Audit preparation time reduced from 6 weeks to 2 weeks (evidence pre-collected in Purview Compliance Manager)
  • Legacy system maintenance costs eliminated ($2.4M annually)

    Workforce adoption:

  • 95% of users accessing GCC High via compliant devices within 30 days
  • Zero CUI data spills in first 12 months post-migration (previous 12 months: 7 spills)

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